Resume: Jessi Hance

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Profile

I have a multi-faceted set of job skills and experiences. I hope to find work that uses some of my technical and organizational skills in the service of communicating with and helping people, in any environment.

I’ve most recently been a Web publishing specialist, with an emphasis on front-end Web development. My skills include HTML, CSS, Joomla, WordPress, JavaScript, PHP, and MySQL; and technical writing, editing, and teaching for non-technical audiences. I have built websites and publishing environments that perform efficiently, please the eye, and engage and serve the user.

I have also been a teacher of both young children and adults, both English- and Spanish-speakers. I’ve taught Web skills to technical staff and also to the general public. I enjoy connecting and communicating with people at any level.

Experience

Webmaster, Cruzio Internet — 2009-2013

Developed a new version of Cruzio’s main website, using Joomla and PHP. Adapted and integrated several standalone scripts into the site. Helped write Perl scripts to migrate MySQL data from the current website to the new. Although not published, the new website included all functions of the current site. (Screenshots available on request.) Migrated Cruzio’s Intranet website from a shared hosting server to a Virtual Private Server. Continued to maintain Cruzio’s various websites. Developed simple internal web-based tools for staff. Trained staff in LAMP Web development and CMS basics.

Assistant Webmaster/Web Designer, Cruzio Internet — 2005-2009

Restyled, expanded, and maintained Cruzio’s websites.

Publications Specialist, Cruzio Internet — 2005-2009

Developed and maintained Spanish versions of the main Cruzio website and the Cruzio online signup form. Wrote and edited technical support documents for the public.

Documentation Coordinator, Cruzio Internet — 2004-2012

Inventoried and tracked public and internal documentation. Coordinated a project to provide services and publications in Spanish.

Customer Service Associate, Cruzio Internet — 2000-2005

Provided customer and limited technical support to Cruzio customers, in person and via phone and email. Provisioned domains. Coordinated free web hosting program for Cabrillo College instructors. Created support documentation for staff and for customers. Taught Joomla, WordPress, and basic Internet skills to the public.

Teacher, Sycamore St. Child Development Center — 1985-2000

As a certified Early Childhood Educator at a public, bilingual children’s center, created and taught curriculum in English and Spanish to preschool-aged children. Worked with a team of educators, and supervised assistant teachers. Met with parents to review children’s progress and create individual learning plans. Planned and facili- tated parent meetings.

General Skills

  • Active listening and communication skills
  • Teaching and demonstrating
  • Writing and editing
  • Spanish conversation and writing

Technical Skills

  • HTML, including HTML5
  • CSS, including responsive layout and design
  • XML and XSL
  • JavaScript and JQuery
  • MySQL
  • PHP
  • Joomla
  • WordPress
  • Website performance optimization
  • Long-term website troubleshooting and maintenance
  • Website migration
  • Virtualmin and Webmin
  • Command-line Apache configuration
  • Simple shell and Perl scripts

Strengths

  • Focused, detail-oriented, thorough
  • Dedicated to learning and implementing best practices
  • Persistent and resourceful problem-solver with an eye to the long term
  • Can implement quick solutions to meet a deadline
  • Communicate well with non-technical audience, verbally or in writing

Other Interests

I deeply appreciate a wide range of music; I attend live shows and have a very large, eclectic collection of recordings. I enjoy simple activities such as reading, cooking, and commuting by bicycle.

References

References available on request.